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OBJECTIVE
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Always looking for an opportunity in an organization that needs strong business management experience, "bleeding edge" adaptability, superior technical aptitude and a passion for customer focus to not only support daily operations but to take it to the next level.
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WORK EXPERIENCE
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NTT Data Services
Sr. Voice Engineer (Contact Center / Telephony Services)
Austin, TX
2012 to Present
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Dell, Inc.
Network Convergance Consultant (Contact Center / Telephony Services)
Austin, TX
2012 to Present
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Enghouse Interactive, Inc.
Director of Operations
Phoenix, AZ
2006 to 2012
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Pomeroy IT Solutions
Lead Engineer: Telecommunications & Networking
Cincinnati, OH
2004 - 2006
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GE - Consumer & Industrial
Technology Analyst / Project Manager
Phoenix, AZ
1999 - 2004
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Papa John's International, Inc.
General Manager
Lexington, KY
1997 - 1999
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Kroger
Managerial Assistant
Louisville, KY
1994 - 1997
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